Our Services

Many people can be put off by technology, but if you are happy to use a telephone, or record your favourite programme on TV, you are already using technology in your own home.

Our simple process

From enquiry through to using the technology in your home, we have a simple and hassle-free journey.

Submit an enquiry, discuss your needs with Sanctuary 365, we install your equipment to ensure you are connected to Sanctuary 365.

Reassurance and support until help arrives

Our team of experienced installers will visit your home to install your technology.

Once you’re set up, you can contact Sanctuary365 by simply pressing the button on your personal alarm. Remember, no matter how big or small your concern; if you need help or reassurance we are here for you.

Our personal alarms can even work in you garden, so wherever you are, you’ll receive calm, reassuring support via the alarm unit from a member of our friendly team until help arrives.

You will never be left alone; we will make sure that you receive the help you need as soon as possible and will stay on the line with you as long as you need us.

Have a look at our tele-care packages to help you decide what assistive technology could support you.

To know that all I have to do for help, if needed, is press a button is a godsend.

Private client

We plan so you don’t have to worry

We will visit you every year to make sure that your technology is working, and is still appropriate for your lifestyle. We will also ensure that all of your information is up to date so that we can support you as best as possible.

When you have a significant birthday, we will call you to wish you well and ensure that our service is delivering support that meets your needs and preferences.

If you would like to adapt your current telecare package, please contact our team who can arrange this for you.

Contact us

Complete an enquiries form, or call us on 0330 1233 365

Request a call back

If you would prefer us to call you back at a more convenient time, please complete a request a call back form.

Tailored for you - testimonial

I have occasionally pressed the button by accident, but have always received a prompt answer and have used this to check the alarm.

Apply here to get started

Apply here to get started

Press to test. A monthly pendant test could save your life.

Press to test logo. A monthly pendant test could save your life.