Falls support

Our falls support packages provide our customers with reassurance if they have a history of day time or night time falls. The pendant (with a built-in fall detector) will automatically alert the monitoring centre if a customer has fall, even if they have lost consciousness or are unable to call for help.

The detector includes a panic button so that the customer can call for support whenever they need it.

The bed sensor can identify if a customer has been out of bed for longer than usual during the night, perhaps if they have a fall when they get up to go to the bathroom or get a drink. The monitoring team will be automatically alerted and provide the customer with support, even if they are not wearing their personal fall detector.

If a customer feels unwell and cannot get out of bed in the morning, the bed sensor will notify the monitoring centre, and our team can call the customer through the alarm unit to check on their wellbeing

The package includes:

  • Home unit
  • Pendant (with built-in fall detector)
  • Bed sensor
  • Smoke detector

Falls support+

The falls support+ package can provide customers at risk of falls with additional reassurance. It includes fast PIR detectors which can be installed on the wall or the ceiling to identify movement in rooms. They can be installed throughout the house, and used alongside the bed sensor so that if someone gets up in the night for longer than usual, the monitoring centre will know if they are walking about, or may have fallen.

The package includes:

  • Home unit
  • Pendant (with built-in fall detector)
  • Bed sensor
  • Smoke detector
  • 2 x fast PIRs

You may want to consider adding a bed light to your falls support package.  The light can be linked to the bed sensor to reduce the risk of falling in the night. If a customer gets up to use the toilet or get a drink, the light will turn on as soon as they are out of bed, and turn off once they return. A member of our assessment team will be able to add this to your package for you.

When my husband fell down the stairs they kept on the line with me so I was not panicked.

Private client